We offer free standard delivery on all orders over £40.
For orders under £40:
Standard delivery £4.95 (3-5 working days)
Next day delivery £8.95 (for orders received before 11am, Monday to Thursday)
Saturday delivery £10.95 (please contact a store if you would like this option)
For full delivery details please see here.
We want you to enjoy each shopping experience with us but we know occasionally you may want to return items you’ve bought or had given to you as a gift. And because we know you’ve probably more important things to think about we’ll do whatever we can to make sure you’re happy with the way we handle your situation.
If you decide an item isn’t right for you, then in most situations you’re free to exchange the item within 30 days for something you do want, ask for a credit note to spend later or ask for a refund.
Items should be returned to us in their original condition and product packaging, and within 30 days.
For full details please see here.
Have a question? Email customer services or call 0117 924 5080.