Eva Says: Wheely Bugs are a favourite toy with children, so much so that we have almost had riots on the shop floor with children fighting over them!. Everyone I know who has had one got a lot of use of of their wheely bug, they make excellent birthday and Christmas present too.

Frequently Asked Questions

Have they been safety tested?

Wheelybugs have been certified tested to EU, US, AU/NZ and JP standards.

How much can it carry, can I sit on it?

The maximum recommended rider weight is 25kg; however each wheel is rated at 30kg giving a total safe working load of 120kg!! Adults can happily take a spin on them, or they make a very handy low mobile stool!

Can they be used outside?

Any smooth, flat surface is suitable. However keep them away from dirt or sand as this can get into the castors and slow them down. Also do not leave the toy outside in the rain or direct sunshine for long periods as this can damage the surfaces.

Can they be used on pavers?

They will run on pavers but the castors may become damaged in time. Don’t worry; replacements can be purchased from your distributor.

Will they run on carpet?

Obviously it is slower going on carpet, but your child will get a good work out!

What are the do’s and don’ts for Wheelybugs?

1. Children should only use the toy under adult supervision.
2. For use only by children able to walk unassisted. Should not be used as an aid or support for walking
3. Ride on toys can tip over on surfaces that are not flat. The toy should be used only on smooth, level, dry surfaces.
4. Do not allow children to use on or near hills, inclines, steps, bridges or near a swimming pool or other body of water.
5. Shoes must be worn at all times.
6. Only one rider at a time. Multiple riders can cause tipping over
7. Do not allow a child to stand on the seat. The Wheelybug should be ridden with both feet on the ground.
8. It is important to check that the handle and wheel bolts are tight before using the toy. A loose or detached handle or wheel can make the toy unstable.
9. Maximum rider weight recommended is 25kg or 50lbs.
10. Clean with soap and water. Never use polishes, abrasive cleaners or steel wool. Strong solvents eg acetone, can damage the surface. Exposure to sunlight for long periods can result in colour fading. Don’t leave out in the open. Keep sharp points away from the covering.

UK Shipping

We offer free standard delivery on all orders over £40.

For orders under £40:

Standard delivery £5.95 (3-5 working days)

Next day delivery £8.95 (for orders received before 11am, Monday to Thursday)

Saturday delivery £10.95 (please contact a store if you would like this option)

For full delivery details please see here.

Returns

We want you to enjoy each shopping experience with us but we know occasionally you may want to return items you’ve bought or had given to you as a gift.  And because we know you’ve probably more important things to think about we’ll do whatever we can to make sure you’re happy with the way we handle your situation.

If you decide an item isn’t right for you, then in most situations you’re free to exchange the item within 30 days for something you do want, ask for a credit note to spend later or ask for a refund.

Items should be returned to us in their original condition and product packaging, and within 30 days.

For full details please see here.

Have a question?  Email customer services or call 0207 249 5069.

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